Return Policy



Last updated: December 07, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns


All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process


To return an item, please email customer service at halfmoon.ccs@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Halve Moon
Attn: Returns
RMA #
3rd floor, C-71, Shakti nagar ext., Ashok vihar phase-3
New delhi, Delhi-110052
India

Return shipping charges will be paid or reimbursed by us.

Refunds


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.

Exceptions


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions


If you have any questions concerning our return policy, please contact us at:

9205910419
halfmoon.ccs@gmail.com

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